DELIVERY AND RETURNS

 

I’m too excited about my Organic Riot®! I want to know exactly where it is! 
Track your order by locating your tracking number in the email sent to you.
You can track your order here.

Where do you ship?
We ship our products all over India. If COD is unavailable in your area do contact us on hello@theorganicriot.com and we will make sure you get your product.

When will you process, and ship my order?
We are eager for you to have the safest skincare in town. We work fast to process orders within 1 working day (excluding Sundays and bank holidays as our delivery partners do not work on these days). 

How many days does it take for me to receive my product?
We ship all orders (plastic-free) via priority shipping as we know you’re very excited to receive your Organic Riot®. Once your order is processed, you should receive your product within 3 working days (excluding Sundays and bank holidays as our delivery partners do not work on these days). If it takes any longer do email us on hello@theorganicriot.com or Whatsapp/ call us on +91-99205-23334. 

Can I change my shipping address after placing my order?
If the product hasn’t left our warehouse we can change the shipping address. Do contact us at hello@theorganicriot.com ASAP if you do want to change your shipping address.

What should I do if I receive the wrong product or a damaged product?
If you received a product different from the one that you ordered or a damaged product, we’re sorry about that! Please contact us at hello@theorganicriot.com and we’ll be sure to get you the Organic Riot® you ordered! Please include your order number in your email.

What’s your return policy?
We will refund 100% of your money.
Your happiness is our only priority. We aren't here to simply sell products. We are here to make your lives better. If you aren't happy with your Organic Riot® please contact us, we’d love to hear why we didn't meet your expectations. Please reach out to us on hello@theorganicriot.com with your order number and we will see how to address your concerns. We never want to leave you unhappy.  As soon as we receive the product we will refund 100% of the corresponding order amount.